At South East Mountain
Biking Limited (referred to as “South East Mountain Biking”, “we”, “us”,
“our”), we understand that your privacy is important to you and that you
care about how your information is used and shared online. We respect and value
the privacy of everyone that visits our website and only collect and use
information in ways that are useful to you and in a manner consistent with your
rights and our obligations under the law, including the General Data
Protection Regulation (GDPR).
This privacy and cookie
policy will help you understand how we process any and all data collected by us
in relation to your use of our website, and what choices you have.
Our website: https://southeastmountainbiking.co.uk is owned
and operated by South East Mountain Biking Ltd, registered in England under
number 7728118. Our registered address is: 14 Landsdown Road,
Seaford, BN25 3LR
Our data protection
officer is Jamie Lynch who can be contacted at: Jamie@southeastmountainbiking.co.uk
What information do we collect?
We collect information
about you when you register with us, complete a form on our website or when you
place an order with us for our products or services. We also collect
information when you voluntarily complete customer surveys, provide feedback
and when you email us or contact us by telephone. Website usage information is
collected using cookies.
How will we use the information about you?
We will use this information
to provide the products or services requested, to process your order, manage
your account, respond to communications from you and, if you agree, to email
you about other products and services that we think may be of interest to you.
We use your information
collected from our website to personalise your repeat visits to our website. We
will not share your information for marketing purposes with companies outside
of our organisation.
With your permission we
would like to send you information about our products and services, together
with details of news and promotions that we think will be of interest to you.
We may use your data to contact you by email or telephone. You may opt out at
If you no longer wish to
be contacted for marketing purposes, please email Jamie@southeastmountainbiking.co.uk
How and where do we store your data?
We only keep your data
if we have a valid legal
reason to do so and will only keep it for as long as we need to in order to
fulfil our contractual or legal obligations or for as long as we have your
permission to keep it. We will conduct an annual review to determine if we need
to keep your data. Your data will be deleted if we no longer need it to
maintain our obligations or if you have requested that we delete it.
Some or all of your data
may be stored or transferred outside of the European Economic Area (“the
EEA”). if we do store or transfer data outside of the EEA, we will take
all reasonable steps to ensure that your data is treated as safely and securely
as it would within the EEA and under the GDPR.
Data security is of
great importance to us. We take steps to protect your data by using data
encryption on our websites and applications. Our websites are hosted in the UK
and are monitored 24/7/365. The servers where they are stored include firewall
protection and secure monitoring software which generates alerts in the event
of a hack attempt or the detection of malware.
Access to your information and correction
You have the right to
request a copy of the information that we hold about you. If you would like a
copy of some, or all of your personal information, please email us at Jamie@southeastmountainbiking.co.ukwe may make a
small charge for this service.
We want to ensure that
your personal information is accurate and up to date. You may ask us to correct
or remove information you think is inaccurate.
Cookies are text files
placed on your computer to collect standard internet information and visitor
behaviour information. This information is used to track visitor use of the
website and to compile statistical reports on website activity. It may also be
used for the purpose of running re-marketing adverts to you about our products
You can set your browser
not to accept cookies and can also remove cookies from your browser. However,
if you do, some features on our website may not function as a result.
You can find out more
information about cookies and how to remove cookies by visiting allaboutcookies.org or cookiecentral.com
Our website contains
We will keep our privacy
policy under regular review and will place any updates on this web page. This